tanya
QUESTIONS AND ANSWERS ON COACHING
Coaching is one of the ways to learn to learn effectively. It originated in the 90s of the 20th century. This was the period of the emergence of such communication methods as the Internet, mobile communications, Skype, etc. New communications put forward new requirements for people using them. First of all, the ability to acquire and assimilate new knowledge and skills – that is, to learn. At present, the success of any commercial organization depends on the rate at which new information is applied to current operations, problems, and opportunities.
Most of us were trained in the same standard way – at school, college, institute, university. We learned to read, write, count, solve logical problems, memorize information. In this case, the physiological substrate of such training is the neocortex – the cerebral hemispheres with their cortex. Continue reading
DEVELOPMENT AND TRAINING OF PERSONNEL IN COLLECTOR BUSINESS
In any business, communication skills and negotiation skills are difficult to overestimate. Professionals know that the greater the “polarity”, the distance from the common goal, the more difficult it is to negotiate.
Of course, negotiations between the collector and the debtor (especially the debtor who refuses to repay the debt) are classified as the most difficult and “hard”, because in addition to the “polarity” of goals, there is also the polarity of the methods and tools used to achieve these goals. If the debtor uses the entire “arsenal” of convictions, from direct threats and obscene language to hysterics and crying, then the collector has such a set of “instruments” of influence limited by the law and the ethics of business negotiations. Continue reading
Effective credit policy of the enterprise
Why is there a need for an effective credit policy?
Due to the high level of competition in the food market, the situation is such that in order to increase the attractiveness of its products, enterprises are forced to lend to wholesale-level operators, and those, in turn, retail stores. As a result, a significant part of the company’s current assets is always concentrated in accounts receivable for works, goods and services.
Enterprises have to increase accounts receivable in order to achieve their economic goals, which can be expressed using an absolute financial indicator – “Net profit” and a relative indicator – ROCE (return on capital employed – profitability of working capital). Both indicators characterize the efficiency of the enterprise, which is expressed in the fact that the organization “does what is needed in a proper way”. Continue reading
