Accelerate your business, become a leader!
At different stages of the life cycle of an enterprise, they face complex business problems which require highly qualified specialists in a particular field of activity. But just to attract…

Continue reading →

Technology for effective marketing pricing "How to"
The name and content of this module reflects several ideas based on an understanding of the role of pricing in achieving the highest economic goals of an enterprise related to…

Continue reading →

Competent financial consulting is the key to your business success.
Competent financial consulting is the key to the success of your business. A talented manager must first be able to track the cash flow of his business. Consulting It is…

...

The economic basis of effective management
Effective management of the sales department of products - the center of marginal profit is based on the manager’s understanding of the content of the economic and accounting model of…

Continue reading →

learning outcomes

DEVELOPMENT AND TRAINING OF PERSONNEL IN COLLECTOR BUSINESS

In any business, communication skills and negotiation skills are difficult to overestimate. Professionals know that the greater the “polarity”, the distance from the common goal, the more difficult it is to negotiate.
Of course, negotiations between the collector and the debtor (especially the debtor who refuses to repay the debt) are classified as the most difficult and “hard”, because in addition to the “polarity” of goals, there is also the polarity of the methods and tools used to achieve these goals. If the debtor uses the entire “arsenal” of convictions, from direct threats and obscene language to hysterics and crying, then the collector has such a set of “instruments” of influence limited by the law and the ethics of business negotiations. Continue reading

DEVELOPMENT AND TRAINING OF PERSONNEL IN COLLECTOR BUSINESS
In any business, communication skills and negotiation skills are difficult to overestimate. Professionals know that the greater the "polarity", the distance from the common goal, the more difficult it is…

...

Russian capital ousts the EU from the banking system of Ukraine
“Let me manage the money of the country, and I don’t care who sets the laws there,” these words of Rothschild are probably the basis of the redistribution on the…

...